Whether you’re getting a new student loan or consolidating your existing student loans, the Federal Trade Commission (FTC) and the US Department of Education, the agency that oversees federal student loans , they want you to know how to identify deceptive offers or tactics that some private companies could use to get you to make the loan with them.
- Private loans
- How to detect the deceptive practices of private student loans
- Special considerations for the consolidation of federal loans
- For more information or to file a complaint
Joint publication of the Federal Trade Commission and the US Department of Education.
Student loans are divided into two categories, federal loans and private loans.
- Federal loans, which are subject to federal government supervision and regulation, include:
- Direct loans in which the US Department of Education it acts as a provider.
- The FFEL loans (Federal Family Education Loans) that are granted by private providers and that are backed by the federal government.
- The federal Perkins loans.
- Private loans, sometimes called “alternative loans,” are offered by private lenders and do not offer the same benefits and protections as federal loans.
Whether you are about to take out a new student loan or consolidate your existing student loans, the Federal Trade Commission (FTC), the national consumer protection agency, and the US Department of Education. (ED), the agency that oversees federal student loans, wants you to know how to detect potentially deceptive business statements or practices that may be used by some private companies to get you to opt for your loans.
The federal student aid office, called the Federal Student Aid under the US Department of Education, administers federal student financial assistance – grants, loans, and work-study programs – available to pay for higher education. The Federal Student Aid office interacts with post-secondary schools and educational institutions, financial entities and other participants in student aid programs with the purpose of providing assistance services to students and families to plan and pay for tertiary education.
If you have a claim that you can not resolve directly with your lender, notify the Federal Student Aid Ombudsman by calling 1-877-557-2575.
Questions about issues related to a particular loan entity should be directed to the agency that has the corresponding jurisdiction.
Who regulates my bank?
The Office of the Comptroller of the Currency maintains the centralized site www.Helpwithmybank.gov where it answers more than 250 frequently asked questions that people ask about topics such as bank accounts, deposit insurance, credit cards, consumer loans, insurance, mortgages, identity theft, and security boxes.
You could also contact:
Consumer Financial Protection Bureau
PO Box 4503
Iowa City, Iowa 52244
(855) 411-CFPB (2372)
And with respect to other credit grantors?
(Regulates lenders and credit grantors that are not part of the banking system, including retail stores, gasoline companies, financial and mortgage companies.)
Federal Trade Commission (FTC)
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580
Earlier this article are called Pr student: Avoiding Enga Nosas deals
How to report a scam
If you believe you have responded to a scam, file a complaint with:
- the FTC
- your state Attorney General